Simply put...managed shared hosting is ideal for customers who don't have the time or could use an extra hand keeping their website running while allowing them the time to focus on their business.

What Does Managed Shared Hosting Include?

Managed shared hosting includes all of the support you would regularly get with our shared hosting services plus extra support focused on managing your website.

Below are some of the features:

• SiteLock^™ Premium - Deep 360 Degree Site Scan
• SiteLock^™ Premium - Reputation Management
• SiteLock^™ Premium - Business Validation
• SiteLock^™ Premium - Network Security Scanning
• SiteLock^™ Premium - Verifiable Trust Seal
• Unlimited Expert Support
• Exclusive toll free phone support 24 hours/day
• Exclusive support desk 24 hours/day
• Our powerful monitoring system enables iHosturDomain support staff to identify and resolve web application issues before they affect critical business processes
• Back up insurance (Premium Restore)
• Provides for data back-up and recovery, unlimited restores without the normal $75.00 restore fee and includes priority over other restores in the queue
• Making changes in customer’s cPanel
• iHosturDomain supports and assists the client with all cPanel functions including managing domains, redirects, e-mail accounts, spam filters, etc.
• Installation and upgrades of many open source web apps such as WordPress, Joomla, Drupal, etc.
• Additional exploit protection for WordPress and Joomla
• Assistance with web editing software
• Configuring design tools like Dreamweaver, FrontPage and show the client how to publish the site using those web editing tools
• Two hours each month of basic design, development or administration time
• Email set up on customer’s local machine via TeamViewer
• Overall management keeping your site running well

How Much Does It Cost?

Managed shared hosting is $39.95 per month in addition to the cost of your regular hosting account. This is a month to month service.  If you decide after a couple of months of utilizing this service that you don't need it any longer, just let us know and we will remove the feature for you.

How Can I Add Managed Shared Hosting To My Account?

Just contact our billing department at 1-888-433-4245, and indicate that you would like to add the managed shared service to your account. If you call in for general support, please ask your support representative for more information. You may also add this service through your Customer Account Page.  For new account orders, please be sure to check this option during the checkout process.

What Are The Limitations of Managed Shared Hosting?

Managed shared hosting provides support of all items listed above. For any needed upgrades to scripts, open source web apps, etc., we recommend that you allow our managed shared hosting support team to perform them for you.  We will be able to monitor the installation/upgrade and correct any issues that may arise.  We designed our managed shared support team to work with you.

You can rest easy knowing that your website is well taken care of. On any given month if you exceed your 2 hour limit of administration time, with your approval, iHosturDOmain will continue working to solve your issues at a discounted rate of $60/hour.

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